Question 1

How much does Brevo SMS cost?

Accepted Answer

Brevo SMS uses pay-as-you-go pricing. You buy credits and spend them when you send. In the US and Canada, it costs about $1.09 per 100 messages. So 1,000 texts runs around $10.90. Pricing varies by country — UK messages cost about $0.06 each, while India is around $0.008. You need to buy at least 100 credits at a time. Credits don't expire, so unused ones stay in your account. Volume discounts apply automatically when you buy larger amounts.

Question 2

Can Brevo automate SMS campaigns?

Accepted Answer

Yes, Brevo fully supports SMS automation. You can add SMS as an action in any automation workflow. Set triggers like abandoned cart, purchase completed, or contact inactivity — then Brevo sends texts automatically. You can also combine email and SMS in the same workflow. For example, send an email first, then follow up with SMS if it's not opened. The visual workflow builder makes setup easy. Trigger-based SMS, scheduled sends, and multichannel sequences all work within Brevo's automation system.

Question 3

Is Brevo SMS compliant with GDPR and TCPA?

Accepted Answer

Yes, Brevo includes compliance tools for both GDPR and TCPA. The platform tracks opt-in consent for each contact. People who haven't agreed to receive SMS won't get your messages. Brevo also handles unsubscribes automatically — when someone replies STOP, they're removed from future SMS campaigns. You can set quiet hours to avoid texting during restricted times. For GDPR, Brevo supports data protection requirements and consent management. These built-in tools help you stay legal without extra work.

Question 4

Can I send transactional SMS with Brevo?

Accepted Answer

Yes, Brevo supports transactional SMS alongside marketing messages. Transactional texts include order confirmations, shipping notifications, password resets, appointment reminders, and similar automated alerts. These trigger based on customer actions rather than promotional campaigns. Brevo integrates with Shopify, WooCommerce, and other platforms to automate transactional SMS. You can also use the API to trigger custom transactional messages from your own applications. The same credit system applies — you pay per message sent.

Question 5

Does Brevo support international SMS?

Accepted Answer

Yes, Brevo supports SMS to over 100 countries worldwide. Pricing varies by destination. US messages cost about $1.09 per 100, while rates differ for UK, Europe, Asia, and other regions. You can send both promotional and transactional SMS internationally. The platform handles carrier routing automatically. For businesses with global customers, this means one platform covers everywhere. Check Brevo's pricing page for current rates in specific countries, as costs depend on local carrier fees.

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